What Is Machine Learning: Definition and Examples Social media platform such as Instagram, Facebook, and Twitter integrate Machine Learning algorithms to help deliver personalized experiences to you. Product recommendation is one of the coolest applications of Machine Learning. Websites are able to recommend products to you based on your searches and previous purchases. The way […]

Conversational AI vs Chatbots: What’s the Difference? Implementing AI technology in call centers or customer support departments can be very beneficial. This would free up business owners to deal with more complicated issues while the AI handles customer and user interactions. Chatbots have various applications, but in customer support, they often act as virtual assistants […]

Customer Service Automation: How to Save Time and Delight Customers With this amazing template, you’ll be able to work in an organized manner — your tickets will be automatically evaluated and prioritized in the background. This way, you’ll start your day with the most urgent customer cases and smoothly move on to the less demanding […]